November 2019
Productive Meetings with Carey Penn
Doing work all over the Waikato means that optimising time is crucial for EAS. Carey discusses how implementing Zoom meetings as an alternative to physical meetings has decreased travel expenditure, saved time, and in turn improved the profitability of the business
Cutting The Slack with Adrian Laing
Its easy to get sucked in to the every day operations of your business. Adrian talks about ‘cutting the slack’ and optimising your time around only doing tasks that move the dial of the business.
Video Trainings with Scott
Scott discusses how switching to video training rather than paper based has totally shifted the way in which they train staff. The piles are paperwork are gone and the guys are more open to the training.
Expert Default Diaries with Graeme
Graeme had struggled with sticking to his default diary. The calendar always became too filled up and unclear. To combat that, him and Michelle created a series of calendars along with a system to maximise their organisation and time management.
Job Tracking Systems with Calum
Calum found that the odd job was falling through the cracks when relying on his FERGUS dashboards. He discusses the spreadsheet he developed to keep on top of all the jobs and explains how he gets the best out of it.
Harvesting Reviews with Brad
Brad wasn’t satisfied with the number of reviews on social media so set about a way to turbo charge the review process. He discusses how ‘Review You’ has been a game changer in getting social proof on his marketing platforms.
Realigning the Team with Jason
Jason and Kirstie had been so busy they let the staff meeting and 1 on 1’s slip. The team culture quickly began to fall apart. Find out what Jason and Kirstie did to pull the culture back on track.
Evergreen’s Business Structure with Ben
Ben’s business structure has been a hot topic at recent bootcamps. Here he runs over how he set up a multi ownership model where new shareholders could buy into the company without him and his business partner loosing out.
July 2019
Profit First with EAS
A lot of businesses measure their success on their bank account but how much of that bank account is truly profit? You never know until the end of the month when you’ve done all the invoicing and paying out. Carey discusses a new strategy that puts profit in the driving seat.
Ops Manager Bible with Calect
One of the hardest things to get right when hiring an Ops Manager is figuring out who does what. Who is responsible for what decisions? Calum came up with a simple idea that fixed all of these problems. An Ops Manager manual/bible
FEAR with Leading Edge
Fear can hold anyone back. Including a business. Brad discusses how he used to struggle with putting him self out there and how that effected his business. Now he’s full of confidence and is a boardroom leader in social media! How did he do it? Find out here.
The Systemised Sales Process with Groundcover
Graeme & Michelle talk about how a systemised sales process helped them to attract new customers and set them aside from their competitors. What does this mean and how do you do it? Find out here.
The Employee Handbook with Amber Electrical
Mark talks about how their employee handbook has changes how people are inducted into their business. He discusses how his staff retention has increased as well as the ‘understanding’ of the business. Why is this so important? Find out here.
March 2019
Cyber Security with Nelson Alarms
Technology is becoming more and more critical to the success of trades businesses. Most trades business wouldn’t be able to function if they lost their IT data – Adrian explains what and how to protect your company from ever having to face that challenge.
Empowerment with Swift Fix Plumbing
Graham discusses the concept of empowerment and disempowerment, explaining how it can be used along with its 3 key areas
Marketing Strategy with 2E
Damian discusses his marketing strategy and how outsourcing content creation has added a new dimension to his marketing activities
Under Performing Staff with Jason Brown Plumbing
Jason & Kirsty discuss a recent issue they had with an underperforming apprentice. How do you deal with confonting the troublesom member of staff? watch and find out
Case Studies with Leading Edge
Brad discusses how and why he created Leading Edge’s first case study. What did he find useful, what did he learn? Watch and find out
Vehicle Tracking with Amber Electrical
Scott discusses vehicle tracking and why it is important in their business. A great tool in optimisting staff effitiency and ensuring you arent being cheated out of vehcle costs by below the line staff
November 2018
OKR Goal Setting by Nelson Alarms
Traditionally we set goals using the SMART framework, but Adrian introduces the group to a new framework – Objectives and Key Results. The method was built by Google – Today Adrian discusses how it can be used in a trades business.
Stock Control Systems by Amber
Mark Identifies some issues with how his stock systems have worked in the past and then goes on to explain how he is using an array of newly implemented systems to offset this issue.
Efficiency To Maximise Productivity by New Vision
Jared Identifies how keeping his team at maximum efficiency allows him to keep the business running at full capacity. He goes on to talk about how involving his team in this process keeps them highly motivated.
Buying Back Your Time Through Efficient Communication by EAS
Carey talks about how he was wasting time with employees waffling. He discusses how since he implemented VOXER, he has bought back his time and made end of the day reports work around his schedule.
Team Alignments by Leading Edge Electrical
Brad talks about how business success starts with employee success. He explains his recent experiences with his Team Alignment Day and how it has made a real difference to team culture.
Team Values by Jason Brown Plumbing
Kirstie and Jason talk about the importance of team values and how critical they are to a happy and productive workforce. They go on to discuss how important it is to understand how other people think and how to work with this.
Key Staff Member Retention by 2E Electrical
Damian talks about the importance of retaining his best and most crucial staff. He discusses how he has implemented a retention strategy with NET profit share and how he sees this moving forward.
September 2018
The power of reflection by JT Plumbing
James talks about how reassessing company values and reflecting on what has worked in the past has increased his passion and ‘why’ for being in business.
Fast-tracking the Staff Onboarding Process by Nelson Alarms
Adrian explains how systemisation, standardising company roles and understanding staff turn-over can fast-track staff hire time and the overall onboarding process.
The Above and Beyond Strategy Brad uses to Improve Team Productivity and Attitude by Leading Edge Electrical
Brad explains how engaging with employees on a social level has led to improved staff attitude, team productivity, and customer experience.
How to Cut Lease Costs by SwiftFix
Graham explains how to get the most out of hiring company vans with ‘Advantage lease’.
Using Trello to Track Meetings and Systemise Your Business by EAS
Carey talks about using Trello to track delegation, job progress, and improve communication between clients and the team at EAS.
How to Qualify Leads to Save Time on Tire Kickers by Jason Brown Plumbing
Kirstie and Jason explain how a simple client questionnaire has led to better conversion and cut unnecessary callout and quoting time.
June 2018
Tapping into Social Media by Leading Edge
Brad talks about hiring a marketing student to do
social media which has brought in over $18,000
in highly profitable work in just 6 weeks.
Showing You Care By Actually Caring, by NVE
Jared explains what NVE does to drive productivity,
staff retention, and a better experience for staff
and customers by showing care for their team members.
Assessing Structure by JT Plumbing
James explains how assessing the effectiveness
of reporting relationships in the business led
to improved results for the team and bottom line.
Whose Monkey is That? by Inline Plumbing
Johnny and Sally explain one simple way to
delegate so that everyone knows what they’re
responsible for, and everything gets done.
Getting The Right People On The Bus, by Nelson Alarms
Adrian explains how he gets the most from his
service providers, specifically what he did
to get better service from his IT support.
Running Performance Reviews by SwiftFix
Nigel explains the steps involved in their
performance reviews and the outcomes for both
staff and the business.
Exploring New Job Markets, by EAS
Carey talks overcoming logistical challenges
while working in Tasmania, and he made use of
systems and the strength of his team.
March 2018
Internal Communication by Nelson Alarms
Adrian talks about small changes and standardised frameworks to end chaotic communication and loss of information.
Upselling On-Site by Leading Edge
Brad explains his system for upselling on site to boost his average sale value.
Your Impact on Employees Lives by Watermart
Richard talks about adding value to your employees lives as an ideal way to boost morale and prosper in business.
Putting Vehicle Tracking in Place by EAS
Carey talks about improving the accountability of his team by installing GPS into his vehicles
Starting with WHY by Swift Fix
Graham explains the advantage of understanding WHY you do what you do, rather than just what you do and how you do it.
Managing Retentions by Clyne and Bennie
James gives essential tips for your exposure to risk when working with retentions.
Finding My ‘Why’ by JT Plumbing
James from JT Plumbing talks about finding his ‘Why’ – the purpose of being in business.
Lumpy Mail to Builders by Jason Brown Plumbing
Jason and Kirstie break down exactly how just 10 pieces of mail brought in enquiries from 4 builders.
Onboarding Apprentices by Inline Plumbing
Johnny explains how he manages apprentices at varying skill levels, from sweeping the workshop to becoming certified.
Office Tasks in Two Halves by Smart Sparks
Mark explains how he split his office tasks into two halves for two seperate roles.
Groundplan for SimPro by Advanced Plumbing
Mark explains how Groundplan streamlines his pricing and management processes to improve efficiency and accuracy.
November 2017
Fewer Trips To The Wholesaler by Leading Edge
Brad explains his system for managing van stock which saves on costly and unnecessary trips to the wholesaler.
Sharing Team Documents by EAS
Carey explains how sharing manuals and guides with his team saves him on taking daily phone calls with the same old questions.
Employee Induction & Energetics by JT Plumbing
Tania explains how she inducts new employees with a standard process that’s based on sharing your own positive attitude and mindset.
Overcoming Stress & Anxiety by Jason Brown
Jason talks openly about the blood sweat and tears of running a business and how he overcame challenges of stress and anxiety.
$1.5m Homeshow Leads by Inline Plumbing
Johnny explains collecting leads, running competitions and connecting with potential customers at homeshow events.
Developing Apprentices by Smart Sparks
Mark explains how he spots talented apprentices and invests in training and developing them.
September 2017
Search Engine Optimisation by Jason Brown Plumbing
Jason and Kirstie explain how they got more high margin work by using a professional SEO to build a campaign around specific keywords.
Debt Collection by JT Plumbing
James and Tania talk through their system for managing the invoicing and debt collection processes.
Building a Company Culture by Peter Jackson Plumbing
Peter and Sonya explain how they are building a happier more loyal team through structured staff development and growing their culture.
Switching to SimPro by SmartSparks
Mark and Tim explain how implementing SimPro improved the efficiency and accuracy of their organisation.
Exercising the Brain by Swift Fix Plumbing
Graeme and Nigel talk about winning the inner battle of building and maintaining a mind-set for success in life and business.
Team Structure by Clynne and Bennie
Martin and James talk about how Clyne & Bennie structure their team and define staff roles for better productivity and control.
Streamlined Handling of Job Info by EAS
Carey from Electrical Automation Services explains how his team uses SimPro E-Forms for a faster more professional process.
Search Engine Optimisation by Jason Brown Plumbing
Jason and Kirstie explain how they got more high margin work by using a professional SEO to build a campaign around specific keywords.
July 2017
How to Quote from Site by Inline Plumbing
Johnny explains how he turns quotes around fast, maximizes sales conversions and saves time by quoting on site.
Successful Email Marketing by Jason Brown Plumbing
Jason and Kirstie explain how they got 10 job inquiries and launched their gas work with a simple, low-cost email marketing strategy.
Setting Staff KPI’s and Systemising for Growth by JT Plumbing
James and Tania explain how they set KPI’s and systemise their business to build their company culture.
Fast, Accurate and Consistent Quoting by Clyne & Bennie
Martin explains how he uses an extensive software package to get quotes done fast, accurately and consistently.
Using Technology to Improve H&S Compliance by SmartSparks
Mark Pringle explains how he uses software and processes to build an H&S system and improve compliance.
Fast Quotes, High Margins & Happy Customers by Swiftfix Plumbing
Graham explains how his quoting strategy wins 82% of jobs, maintains high margins, gets him paid and saves time.